Frequent Asked Questions

1. Can I buy a plan for someone in Nigeria while I’m abroad?

Yes. That’s exactly what WeAfrica Care is built for. You can pay securely from anywhere.

2. How soon can my loved one start using the insurance?

Coverage typically begins after a short waiting period of 7–14 days depending on the plan.

3. What kind of hospitals are included?

We partner with over 3,000 private and public hospitals across Nigeria.

4. What happens if my beneficiary moves cities?

No problem. Coverage continues at partner hospitals in their new location.

5. Can I manage or update beneficiaries later?

Absolutely. You can add, remove, or update dependents anytime via your dashboard.

6. Do you offer refunds or cancellations? date beneficiaries later?

You can cancel anytime before coverage starts. After activation, cancellations are limited per terms of the plan.

7. What is the Second Doctor’s Opinion?

It’s a premium service allowing beneficiaries in Africa to consult U.S.-based doctors for complex cases.

8. How secure is the platform?

We follow global data protection standards and use end-to-end encryption for all transactions.

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